WhatsApp Commerce Automation
Capture more leads, confirm orders faster, and reduce repeated manual replies with an AI-assisted WhatsApp sales desk.
Retail, restaurants, D2C, distributors, clinics
When this solution
makes sense
Customers ask the same questions across the day and your team replies manually.
Orders arrive in messy chat threads without a clean status, invoice, or handoff.
Follow-ups, payment reminders, and delivery updates are easy to forget.
What IOzenix
builds for you
WhatsApp Business API setup and verified conversation flows
AI assistant for FAQs, product recommendations, and lead qualification
Order capture with customer details, catalog items, status, and payment links
Owner dashboard for leads, orders, handoffs, and daily summaries
From audit to
working system
We keep the first sprint focused on business value, then improve using real usage and conversations.
Map your sales chat
We study your actual customer questions, catalog, order steps, and escalation rules.
Build the assistant
We configure the AI reply logic, WhatsApp templates, payment prompts, and CRM capture.
Launch and optimize
We monitor missed intents, tune replies, and improve conversion from inquiry to paid order.
Built with the
right tools
Can this work with my existing WhatsApp number?
Yes, if the number is eligible for WhatsApp Business API migration. If not, we help you choose the cleanest setup path.
Will customers know when AI is responding?
We design the flow transparently and include human handoff triggers for pricing, complaints, complex orders, or sensitive topics.